Technical Service

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Medel

We Are With You With Our Expert Team

As MDL Medikal, we provide “Technical Service and Preventive Maintenance Service” for all medical devices that we represent and install.

Our technical service strategy is based on the implementation of service with original spare parts and by engineers and technicians who have received training directly from the manufacturers.

Our team, which provides 24/7 service with biomedical engineers and technicians who received technical training abroad;

TSE Service Qualification
Certificate

After Sales Service Qualification Certificate

Technical Service Maintenance & Repair License

has.

+90 216 755 55 43

More Than Years of Medical Industry Experience

FAQ

MEDEL MEDICAL

Our Technical Support Team is Always Ready

Our Frequently Asked Questions (FAQ) section is designed to provide quick and clear answers to the most frequently asked questions about our technical services. Below you can find important information regarding your technical support requests. For more information or other questions, please do not hesitate to contact us.

01. What information should I provide to request technical support?

When requesting technical support, simply provide your device model, serial number, detailed description of the problem, and your contact information.

02. How soon can I get a response to my technical support request?

03. Do you provide technical support for devices whose warranty has expired?